Last Updated: December 13, 2024
Our Commitment to Accessibility
Borderless Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
We have taken the following measures to ensure accessibility:
- Included accessibility as part of our website design and development process
- Implemented semantic HTML and ARIA landmarks for screen reader navigation
- Ensured sufficient color contrast ratios throughout the site
- Provided alternative text for images
- Enabled keyboard navigation for all interactive elements
- Used clear, descriptive link text and button labels
- Structured content with proper heading hierarchies
- Made forms accessible with proper labels and instructions
Accessibility Features
Navigation
- Keyboard Navigation: Our entire website can be navigated using only a keyboard
- Skip Links: Screen reader users can skip directly to main content
- Clear Focus Indicators: Keyboard focus is clearly visible on all interactive elements
Content
- Text Alternatives: All images include descriptive alt text
- Readable Text: We use clear fonts and maintain proper contrast ratios
- Logical Structure: Content is organized with proper headings and landmarks
- Descriptive Links: Link text clearly describes the destination
Design
- Responsive Design: Our site works on devices of all sizes
- Color Contrast: Text meets WCAG AA contrast requirements
- Resizable Text: Text can be enlarged up to 200% without loss of functionality
Compatible Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Voice recognition software
- Keyboard-only navigation
Supported browsers: Chrome, Firefox, Safari, Edge (current and previous major versions)
Known Limitations
Despite our best efforts, there may be some limitations. We are aware of the following issues and are actively working to address them:
- Some third-party embedded content (e.g., booking calendars) may have limited accessibility features beyond our control
- Certain complex interactive features are being reviewed for enhanced accessibility
We are committed to resolving these issues and improving accessibility across our entire website.
Third-Party Content
Our website may include content from third-party services such as:
- Booking and scheduling systems
- Payment processors
- Analytics and tracking tools
While we carefully select accessible third-party services, we cannot guarantee their full compliance with accessibility standards. If you encounter accessibility barriers with third-party content, please let us know.
Ongoing Efforts
Accessibility is an ongoing effort. We are committed to:
- Regularly testing our website with assistive technologies
- Training our team on accessibility best practices
- Incorporating accessibility into all future updates and developments
- Seeking feedback from users with disabilities
- Conducting periodic accessibility audits
Feedback and Contact Information
We Welcome Your Feedback
We strive to provide an accessible experience for all users. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Email: accessibility@borderlessnow.com
General Inquiries: general@borderlessnow.com
When reporting an accessibility issue, please include:
- The page or feature where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
We will respond to accessibility feedback within 3 business days and work to resolve reported issues as quickly as possible.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530
Website: www.ada.gov
Assessment Method
Borderless Inc assessed the accessibility of this website using the following methods:
- Self-evaluation: Internal review against WCAG 2.1 Level AA standards
- Automated testing: Using accessibility validation tools
- Manual testing: Keyboard navigation and screen reader testing
- User feedback: Ongoing collection of accessibility feedback from users
This statement was last reviewed and updated on December 13, 2024.